Email Clicks

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Summary

This service retrieves Omail data related to clicks on links in emails using various parameters.

Base Resource URI

Production: https://ows.omeda.com/webservices/rest/brand/{brandAbbreviation}/omail/click/search/* Testing: https://ows.omedastaging.com/webservices/rest/brand/{brandAbbreviation}/omail/click/search/*

brandAbbreviationis the abbreviation for the brand

Technical Requirements

The HTTP header must contain the following elements: x-omeda-appid a unique id provided to you by Omeda to access your data. The request will fail without a valid id.content-typea content type supported by this resource. See Supported Content Types for more details. If omitted, the default content type is application/json.

Supported Content Types

If omitted, the default content type is application/json.JSONapplication/json

JSON is the preferred data exchange format, because it is lightweight and, in most cases, faster to process and utilizes less bandwidth. There are many available open-source JSON libraries available. See json.org for details.

Supported HTTP Methods

There is one HTTP method supported:POSTSee W3C’s POSTspecs for details.

Field Definition

The following table describes the hierarchical data elements.

Search Elements Submitted – Used for the POST request

Element Name

Required?

Data Type

Description

Element Name

Required?

Data Type

Description

DeploymentName

optional*

string

text match for deployment name. *required if TrackId is not present

TrackId

optional*

string

text match for deployment trackId. *required if DeploymentName is not present

StartDate

optional*

string

deployments have been clicked after this date. Format: ‘yyyy-MM-dd HH:mm’, Ex. 2012-01-03 09:30. *required if EndDate is present

EndDate

optional*

string

deployments have been clicked prior to this date. Format: ‘yyyy-MM-dd HH:mm’, Ex. 2012-02-03 21:30. *required if StartDate is present

Deployment Click Elements Returned

Element Name

Required ?

Data Type

Description

Element Name

Required ?

Data Type

Description

DeploymentName

required

string

User-specified deployment name

TrackId

required

string

Omail deployment tracking number.

SentDate

required

string

Date that the deployment was sent

Splits

required

string

JSON element containing one or more Split elements (see below)

Split Elements Returned

Element Name

Required ?

Data Type

Description

Element Name

Required ?

Data Type

Description

Split

required

string

Split number

SubjectLine

required

string

Email subject line for this split

Links

required

string

JSON element containing one or more Link elements (see below)

Link Elements Returned

Element Name

Required ?

Data Type

Description

Element Name

Required ?

Data Type

Description

TotalClicks

required

Integer

Sum of all of the NumberOfClicks returned in the Clicks array (see Click Elements Returned below)

LinkURL

required

string

The URL of the link that was clicked

Clicks

required

string

JSON element containing one or more Click elements (see Click Elements Returned below)

TotalUnrealClicks

required

Integer

Sum of all of the NumberOfUnrealClicks (bot clicks) returned in the unrealClicks array (see UnrealClick Elements Returned below)

UnrealClicks

required

string

JSON element containing one or more unrealClick (bot clicks) elements (see UnrealClick Elements Returned below)

Click Elements Returned

Element Name

Required ?

Data Type

Description

Element Name

Required ?

Data Type

Description

NumberOfClicks

required

Integer

Number of the times that this customer clicked the link

ClickDate

required

string

Date and time which the customer clicked the link

FirstName

required

string

first name

LastName

required

string

last name

CustomerId

required

string

Internal customer id (for use on certain databases)

EncryptedCustomerId

required

string

The Encrypted Customer Id for the customer

EmailAddress

required

string

Email address for which the click occurred

Keyword

optional

string

Keyword for the link which was clicked

Category

optional

string

Category for the link which was clicked

CategoryValue

optional

string

Category value for the link which was clicked

UnrealClick Elements Returned

Element Name

Required ?

Data Type

Description

Element Name

Required ?

Data Type

Description

UnrealClicks

required

string

JSON element containing one or more UnrealClick (bot) Responses (see UnrealClick Reasons Returned below)

FirstName

required

string

first name

LastName

required

string

last name

CustomerId

required

string

Internal customer id (for use on certain databases)

EncryptedCustomerId

required

string

The Encrypted Customer Id for the customer

EmailAddress

required

string

Email address for which the click occurred

Keyword

optional

string

Keyword for the link which was clicked

Category

optional

string

Category for the link which was clicked

CategoryValue

optional

string

Category value for the link which was clicked

UnrealClick Reasons Returned

Element Name

Required ?

Data Type

Description

Element Name

Required ?

Data Type

Description

NumberOfUnrealClicks

required

Integer

Number of the times that this customer (bot) clicked the link

ClickDate

required

string

Date and time which the customer (bot) clicked the link

Reason

required

string

Code for unreal click reason (see UnrealClick Reason Codes Legend below)

UnrealClick Reason Codes Legend

Reason code

Reason Code Description

Which Clicks Are Negated?

Reason code

Reason Code Description

Which Clicks Are Negated?

1

Two clicks within 2000 milliseconds (2 seconds)

Offending Click

2

More than 10 clicks within 30 seconds

All Clicks

3

Percentage of fake clicks exceeds 50%

First Click where the Second Click met Reason Code 1

4

Number of unique source IP address exceeds 12

All Clicks

5

Total number of clicks received exceeds 200

All Clicks

6

Number of unique user agents exceeds 9

All Clicks

7

User agent of click is within pre-defined list

Offending Click

8

Source IP address of click is within Ignored IPs list {tracking.agent_ip_range_ignore_list}

Offending Click

9

Source IP address of click is within pre-defined list

Offending Click

10

Link was clicked 5 seconds after send

Offending Click

 

Request Example #1

This example would search the Omail system for clicks for the deployment with TrackId ‘OMP171010002S’ which occurred between 2017-10-26 00:25 and 2017-10-28 23:59.

{ "TrackId": "OMP171010002S", "StartDate": "2017-10-26 00:25", "EndDate": "2017-10-28 23:59" }

Request Example #2

This example would search the Omail system for clicks for the deployment with name ‘Requal Attempt’ which occurred between 2017-10-26 00:25 and 2017-10-28 23:59.

{ "DeploymentName": "Requal Attempt", "StartDate": "2017-10-26 00:25", "EndDate": "2017-10-28 23:59" }

Response Example

JSON Example

Failed Submission

A failed POST submission may be due to several factors:

Status

Description

Status

Description

400 Bad Request

Typically, this error occurs when the request does not follow the specifications.

403 Forbidden

Typically, this error occurs when the credentials are erroneous. Potentially, an incorrect x-omeda-appid.

404 Not Found

Typically, this error occurs with a malformed URL or the resource that is searched for is not found. This can occur if a BrandAbbreviation submitted is not found in our system.

405 Method Not Allowed

Typically, this error occurs when the resource accessed is not allowed by the HTTP Method utilized. Make sure you employ the correct HTTP Method (POST) for this request.

This is not an exhaustive list of errors, but common ones. If an error occurs repeatedly, please contact your Omeda representative.

JSON Example