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Whitelisting an email means you are adding an address to an approved senders list and telling your email provider that you want those messages delivered to your inbox.

Below are whitelisting directions for several common providers

Gmail

1. Clicks Click on the settings button (gear icon in top-right corner) and select See All Settings

2. Click on the tab labeled Filters and Blocked Addresses

3. Select Create a New Filter and enter the email or domain you want to whitelist in the From line.

4. Click the Create Filter button and check Never send it to Spam box

5. Click the Create Filter button again

Yahoo

1. Click on the settings button (gear icon in top-right corner) and select More Settings

2. Select Filters and Add New Filters.

3. Name your filter and set the rules by entering the email or domain you want to whitelist in the From line.

4. Select Inbox for Choose a folder to move to:

5. Select Save

Outlook

1. Click the gear icon in Outlook and select View all Outlook Settings

2. Select Mail from the settings menu and then choose Junk email from the sub-menu

3. Click +Add under Safe Senders and Domains

4. Enter the email or domain you want to whitelist and choose Save

Apple Mail Client (Mac OS)

1. Click Mail in the menu bar and then select Settings

2. Click on the Rules tab

3. Name your Rule Whitelist

4. Enter the email or domain you want to whitelist and then select Inbox from the dropdown menu

5. Select OK to save your changes

For any email client, if the email is in your SPAM or junk folder, you can find any messages that are not SPAM and select Report not spam/Not Spam/Not Junk.