The following list of training sessions will be scheduled, at a minimum, 1-2 weeks prior to going live:

Content Creation – approx. 30 mins

. Please reference these articles prior to the training.

• Omeda uses a unique set of merge variables – please review here

• Footers can be created as a merge variable – please review here

• Header and footer information can be created and stored – Reference the Opt_out Settings here

Default Settings

– approx. 30 mins.  Please reference this article & video prior to the training

• Email – Deployment Defaults

• Video – Set & Modify Deployment Defaults

Audience Builder Queries

for audience lists – approx. 1 hr.  Please reference these articles prior to the training:

• Audience Builder (OnQ) – Overview

• Audience Builder (OnQ) – How to Query Customers

1. Basic Deployments / Triggers / A/B Testing – approx. 1-2 hrs.

  Please reference these articles & videos prior to the training:

• Email Builder – Getting Started

• Email Builder – User Guide

• Email – Triggered Deployments

• Email – A/B Testing

• Video: Creating a

• Simple Email Deployment

• Video: Approving & Scheduling a Deployment

• Video: Selecting Your Audience List

Recurring Deployments

– may be combined with #4.  Please reference this article prior to training:

• Email – Recurring Deployments

1. Automation for sending – approx. 1 hr.  This session may also be combined with #4 and #5.

Please reference this article prior to training:

• Email – Automation for Email Sending

Email Reporting

– this normally occurs after the first few days of sending – approx. 1-2 hrs. Please reference this article prior to training:

• Reports – Email Reporting

Odyssey – approx. 1-2 hrs

– this may occur after sending commences from Email Builder or concurrently with Email Builder training.  Please reference this article prior to training:

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